The Federal Government\u00a0 has reaffirmed its commitment to pension reforms and renewed dedication to Nigeria’s senior citizens with the launch of the Pension Transitional Arrangement Directorate (PTAD) revised Service Charter<\/p>\n
The Charter, themed: Renewed Commitment to Service Excellence, sets clear service standards and accountability measures to deliver quicker, more reliable, and people-centred services to pensioners across the country<\/p>\n
Unveiling the Charter in Abuja today, the Honourable Minister of State for Finance Dr Doris Uzoka-Anite stated that the Service Charter is more than a document – it is a social contract that places pensioners’ welfare and public trust at the heart of service delivery. With President Bola Ahmed Tinubu’s recent approval for a bond programme in excess of N800 billion to clear outstanding pension liabilities, we are taking decisive steps to ensure retirees are paid promptly and treated with dignity Dr. Uzoka-Anite assured.<\/p>\n
The Minister commended PTAD’s management and staff for updating and expanding the Charter, aligning with President Bola Ahmed Tinubu’s Renewed Hope Agenda.<\/p>\n
Together, we must build a pension system that guarantees fairness, reliability, and peace of mind for every pensioner, she emphasised, while also
\nreaffirming the Ministry’s commitment to supporting PTAD.<\/p>\n
The revised Charter focuses on four key improvements: performance metrics, quality commitment, stakeholder feedback, and clarity\/accessibility.<\/p>\n
PTAD’s Executive Secretary, Mrs. Tolulope Odunaiya underscored the Charter’s importance as a covenant setting out PTAD’s obligations, service standards, and accountability framework.<\/p>\n
Stakeholders, including PenCom, SERVICOM, and the Public Complaints Commission, praised PTAD’s efforts and encouraged robust implementation.<\/p>\n
As the Federal Government continues to prioritize pension reforms, this revised Service Charter marks a significant step towards enhancing the lives of Nigeria’s senior citizens.<\/p>\n
Signed
\nMohammed Manga FCAI
\nDirector, Information and Public Relations
\nSeptember 3, 2025<\/p>\n
www.finance.gov.ng<\/p>\n
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