{"id":298,"date":"2024-01-10T10:47:04","date_gmt":"2024-01-10T10:47:04","guid":{"rendered":"https:\/\/finance.gov.ng\/?page_id=298"},"modified":"2024-01-15T10:05:36","modified_gmt":"2024-01-15T10:05:36","slug":"faqs","status":"publish","type":"page","link":"https:\/\/finance.gov.ng\/ministry\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tApproval of Waiver<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Staff of the Tax Policy Division process the Incentive while the approving authority is the Minister for Import Duty Exemption and Permanent Secretary for ETLS\/CKD and Export of wood incentive.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tProcessing And Issuance Of Waivers.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Processing & Issuance<\/strong><\/h3>

Import Duty Exemption<\/strong><\/p>

  1. Application Letter<\/li>
  2. Certificate of Incorporation<\/li>
  3. Tax Clearance Certificate<\/li>
  4. Proforma Invoice<\/li>
  5. Form M<\/li>
  6. Letter of support from relevant MDAs<\/li><\/ol>

    \u00a0<\/p>

    ECOWAS Trade Libration Scheme (ETLS)<\/strong><\/p>

    1. Application letter<\/li>
    2. Certificate of Incorporation<\/li>
    3. Tax Clearance Certificate<\/li>
    4. Proforma Invoice<\/li>
    5. Notification of Admission of Product and Enterprise into the ETLS Scheme<\/li><\/ol>

      \u00a0<\/p>

      Export of Wood<\/strong><\/p>

      1. Application Letter<\/li>
      2. Approval from Ministry of Environment<\/li>
      3. Certificate of incorporation<\/li>
      4. Tax Clearance<\/li>
      5. Registration with Nigeria Export Promotion Council<\/li>
      6. Sales and Purchase<\/li>
      7. Contract between the buyer and seller<\/li>
      8. Evidence of operation of domiciliary account to be use for the repatriation of export proceeds<\/li><\/ol>

        \u00a0<\/p>

        CKD Incentives<\/strong><\/p>

        1. Application Letter<\/li>
        2. Certificate of incorporation<\/li>
        3. Tax Clearance Certificate<\/li>
        4. Manufacturer Association Certificate Letter<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat Is The Procedure A Dissatisfied Customer To Our Services Should Do To Get His Problem Solved ?.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          First report to SERVICOM Department\/Unit Nodal Officer in charge of the Service Window concerned, if not satisfactorily solved, he can now report to the Ministerial Nodal Officer, Federal Ministry of Finance (FMF) Abuja.
          Room 325, third floor SERVICOM Unit,\u00a0 E-mail:\u00a0          \u00a0<\/a>Servicom@fmf.gov.ng<\/a>\u00a0and \u00a0\u00a0<\/a>\u00a0<\/a>Servicomfmf@yahoo.com<\/a>\u00a0.<\/strong>\u00a0If still dissatisfied, Report to the Honourable Minister of Finance through Tel:09-2340932, 09-2336929<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tInvestment And Profit Management<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          There is also a lot of improvement in our revenue generation. Even though we have not gotten to where we want to be, we have seen steady increase in revenue from 2018 till today, and we expect that trajectory to continue as we implement the strategic revenue and growth initiative.
          During a Question and Answer session, Mr. Ben Akabueze, Director-General (DG), Budget Office, said: \u201cAs the Honourable Minister stated earlier on, the overall budget implementation, expenditure wise as of July, was 92.3\u00a0percent. And she pointed out items like debt service, personnel cost performed 100 percent. Capital budget as of that day has reached 60 percent performance and that is what then brought down the overall average to 92 percent.
          \u201cAs of now, every agency of government has received at least 50 percent of their 2020 capital budget released to them. And indeed, despite the challenges of this year, this might be one year we won\u2019t record the highest level of capital budget performance for a while. It is also reflective of the switch to implementing January to December fiscal year, despite interruption of COVID-19.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat Happens When A Consumer Complaint Is Received By Servicom Unit?.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          The complaint is analyzed and investigated immediately. SERVICOM Unit reaches out to the service window complained against. If the Unit is satisfied that the service window acted contrary to the servicom work ethics, the unit takes appropriate action without delay.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow Will Servicom Unit Get Back To The Customer Who Lodged A Complaint?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          Yes of course. In case where investigations are concluded in less than 48 hours, the complaint will be reached by phone or other wise he\/she will be communicated in writing on the out come of the review within one week.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          Email address:<\/p>

          complaints@finance.gov.ng<\/strong><\/h3>

          info@finance.gov.ng<\/strong><\/h3>

          Servicom@fmf.gov.ng<\/a><\/strong><\/h3>

          We also entertain hand written or typewritten complaint. A complaint must not exceed two A4 pages, which must of necessity to readable, clear and to the point(s).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tProcessing Of Tariff Matters.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          Fiscal Measures, Research and Statistics Department.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t Compilation And Updating Of The List Of All Companies That Pay Cit And Monitor Such Payment <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          Fiscal Measures, Research and Statistics department.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t Monitoring Customs Revenue Collection And Remittance By Designated Banks. <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          Revenue Department.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t Is Servicom Unit A Government Agency?. <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          Yes. Servicom Unit is a full \u2013 fledged federal government\u2019s Service Delivery initiative and Institutionalize service delivery principles to Nigerian public service.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t How Can I Know The Allocation Given To The Three Tiers Of Government? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          You can find the answer on the Ministry\u2019s website:\u00a0http:\/\/www.fmf.gov.ng<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t Monthly Release Of Appropriated Funds <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          Accountant General of the Federation;Distribution by Federation Accounts Allocation Committee (FAAC) and Home Finance Department.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t What Issues Can Customers Complain To Servicom Unit? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          These include the following among others: Non-chalant attitude towards providing services, poor services delivery, unauthorized collection demand of cost of services, demand of bribery, withholding of files without an genuine reasons(s), and other form of misconducts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t Distribution Of Revenue From The Federation Account. <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          Home Finance Department and Federation Accounts Allocation Committee (FAAC).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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          \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tProcessing Of Tariff Matters.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

          Fiscal Measures, Research and Statistics Department.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Approval of Waiver Staff of the Tax Policy Division process the Incentive while the approving authority is the Minister for Import Duty Exemption and Permanent Secretary for ETLS\/CKD and Export of wood incentive. Processing And Issuance Of Waivers. Processing & Issuance Import Duty Exemption Application Letter Certificate of Incorporation Tax Clearance Certificate Proforma Invoice Form […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-298","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/finance.gov.ng\/ministry\/wp-json\/wp\/v2\/pages\/298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/finance.gov.ng\/ministry\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/finance.gov.ng\/ministry\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/finance.gov.ng\/ministry\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/finance.gov.ng\/ministry\/wp-json\/wp\/v2\/comments?post=298"}],"version-history":[{"count":16,"href":"https:\/\/finance.gov.ng\/ministry\/wp-json\/wp\/v2\/pages\/298\/revisions"}],"predecessor-version":[{"id":964,"href":"https:\/\/finance.gov.ng\/ministry\/wp-json\/wp\/v2\/pages\/298\/revisions\/964"}],"wp:attachment":[{"href":"https:\/\/finance.gov.ng\/ministry\/wp-json\/wp\/v2\/media?parent=298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}